Health and Safety Warehouse
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Orders placed before 11am are dispatched same day!

Terms of Service

Welcome to Health and Safety Warehouse. By accessing or using our website and services, you agree to comply with and be bound by the following terms of service. Please read these terms carefully before using our website.

  1. Introduction

1.1 These terms of service govern your use of our website and the purchase of products from Health and Safety Warehouse.

1.2 By using our website, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.

  1. Eligibility

2.1 You must be at least 18 years old to use our website and services.

2.2 By using our website, you represent and warrant that you meet all the eligibility requirements.

  1. Accounts and Registration

3.1 To access certain features of our website, you may be required to create an account.

3.2 You must provide accurate and complete information when creating an account and keep this information up to date.

3.3 You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  1. Orders and Payments

4.1 All orders placed through our website are subject to acceptance and availability.

4.2 We accept payment via bank transfer and debit card.

4.3 Payment must be received by the 20th of the following month unless another arrangement has been made in writing.

4.4 All prices are listed in New Zealand Dollars (NZD) and exclude GST.

4.5 We reserve the right to change pricing for all items without notifying customers.

  1. Shipping and Delivery

5.1 Orders placed before 11:30 am are eligible for same-day delivery across New Zealand.

5.2 During busy periods, dispatch may take up to 4 working days.

5.3 Shipping costs are calculated at checkout based on your location and the size of your order.

5.4 We are not responsible for delays caused by shipping carriers or external factors beyond our control.

  1. Returns and Refunds

6.1 Returns must be made within 14 days of receiving the goods.

6.2 Items must be in brand new condition, fully packaged, and have a justified reason for return.

6.3 If items arrive damaged or not as ordered, please contact us immediately at office@healthandsafetywarehouse.co.nz.

  1. Product Information

7.1 We strive to provide accurate product descriptions and images.

7.2 We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

  1. User Conduct

8.1 You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

8.2 You must not use our website to distribute any material that is unlawful, offensive, or harmful.

  1. Intellectual Property

9.1 All content on our website, including text, images, and logos, is the property of Health and Safety Warehouse and is protected by copyright laws.

9.2 You may not use, reproduce, or distribute any content from our website without our prior written permission.

  1. Limitation of Liability

10.1 Health and Safety Warehouse is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10.2 Our liability is limited to the purchase price of the product.

  1. Privacy Policy

11.1 We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

  1. Governing Law

12.1 These terms of service are governed by the laws of New Zealand.

12.2 Any disputes arising from these terms of service shall be subject to the exclusive jurisdiction of the courts of New Zealand.

  1. Changes to Terms of Service

13.1 We reserve the right to update or modify these terms of service at any time without prior notice.

13.2 Your continued use of our website and services constitutes your acceptance of any changes to these terms of service.

  1. Contact Information

14.1 If you have any questions or concerns regarding these terms of service, please contact us at office@healthandsafetywarehouse.co.nz.

By using our website and services, you agree to abide by these terms of service. Thank you for choosing Health and Safety Warehouse for your health and safety needs.